Court Awards N5.5m Against DStv For Fraudulent Disconnection Of Customer
The Appeal Court sitting in Asaba, Delta State has awarded N5.5million damages against Multichoice Nigeria Limited for disconnecting a customer, Chief Victor Otomiewo, before the expiration of his DSTV subscription.
Otomiewo, a former Delta State Attorney-General and Commissioner of Justice, with the smart card number 42793244742, had paid a six-month subscription fee of N69,900 on December 19, 2014, which was to expire on July 19, 2015.
He was, however, disconnected on June 2, 2015, and was only reconnected after he went to court on June 19.
This was about the fifth time the customer would be experiencing such a breach for paid service by the company.
Justice Abimbola Obaseki-Adejumo, delivering judgment in the case with appeal number CA/AS/131/2017, held: “When a subscription for the use of a facility or access to get a benefit is paid for or subscribed for whatever purpose, once it is paid, a duty and obligation fall on that office/agency/outfit howsoever described, to render services.